Streaming TV shows and movies has become a fun form of entertainment for many of us. The ability to pull out your laptop or switch on your TV and get right into where you left off with your favourite show can be comforting after a long day of work. 

But the convenience of streaming can come with its fair share of risks. That’s because streaming services use servers and network connections to help you stream media content. There’s a chance that your connection could be intercepted. And if you’re streaming your own video content to online audiences, you’re at an even greater risk of falling victim to cyberattacks.

To help, we’ll outline some of the top safety tips for streaming media content that can be useful for both viewers and streamers. Read on to learn more about how you can stream safely and securely.

Top Tips To Help You Stream Safely

Here are our top tips to help you stream movies and TV shows safely and securely.

Use a VPN to encrypt your network connection

VPNs (or ‘virtual private networks’) are cybersecurity tools that encrypt your network connection. This means third parties won’t be able to see your device location or other info about your connection. 

There are now VPNs suitable for all types of web users, including media streamers. You can even find a VPN for your FireStick or Google Chromecast. Using a VPN can also help you unlock region-restricted content or watch shows that are only available on US Netflix servers in Australia!

Use antivirus software to protect your streaming devices

If your streaming device picks up malware or ransomware, having antivirus software can help protect your data. Antivirus software will scan your device for malicious files and notify you of potential breaches.

This ensures that you don’t have to stay on high alert and can simply sit back and catch up on your favourite TV shows.

Only stream with secure streaming services

Although streaming services can be expensive, the subscription costs for these services don’t compare to the costs of being hit with a cyber attack. And according to the ACSC, the cost of cybercrime in Australia is only growing every year.

You can avoid becoming another statistic by sticking to reputable and secure streaming services. Say a firm goodbye to pirating or torrenting films and TV shows. It’s simply not worth it!

Use a password manager to secure your accounts

The worst thing about giving your Netflix password away is not being able to watch your shows due to high activity on your account. Now imagine if this happens to you and you haven’t even handed your password to anybody at all. 

This is what happens to streaming service users who don’t secure their accounts. Ideally, you want to change your account passwords every three months or even more frequently. And with 78% of Australians using the same password across multiple accounts, you’ll also want to swap out your pet names or favourite sports teams for a random string of numbers, letters, and symbols. 

Yes, using complicated passwords may make them harder to remember. But that’s what password management tools are for. Password managers can help you easily keep track of all your account passwords safely and securely.

Enable multi-factor authentication on your accounts

Alongside changing your passwords regularly, streaming service users are also encouraged to enable MFA on their accounts. MFA or 2FA (‘multi-factor’ or ‘two-factor authentication’) ensures that nobody can access your account using just your password alone. They will also typically need to secure a code sent to your mobile device via SMS text or to your email address.

MFA ensures that only those who access your account have the authority to do so.

Top Secure Streaming Tips for Gamers

Here are our top practical tips to make sure that your streaming or vlogging career can go off without any hacker-initiated hitches.

Think before you click

Do you ever see weird links being copy-pasted into the chat on your streaming channel? The best way to respond to these is to remove them immediately and flag the messages with your streaming platform. 

This is because links from insecure sources are more likely to be carriers of viruses or malware. Clicking on those links could infect your device with malicious software.

Use moderators to help monitor your chat

If you’re building up a larger audience on your streaming channels, moderation tools can help to keep your chat clean from stream to stream. You can use automated moderation tools or even enlist the support of trusted human moderators to monitor chat windows as you stream.

Manage your digital footprint

Even if you’re not sharing personal information on your streaming account, malicious parties can still learn a lot about you by looking at your digital footprint. So think carefully before you post about your birthday party on social media or share snaps of you holding your university degree with your full name clearly displayed. All of this information can be used by hackers to infiltrate your personal accounts.

Report abuse and scammers

If you experience any abuse or come across any potential scammers on your streaming channel, it’s essential that you report those figures straight away. Reporting these individuals to your streaming platform can help shut down any malevolent or fraudulent accounts. It’s also worth filing a formal report with the eSafety commissioner. That way, the incident will be formally logged as a cyber abuse case. 

Final Thoughts

Whilst streaming movies and TV shows or even watching gaming streams online can be a lot of fun, it’s still important to practice caution. By using the tips outlined above, you can maintain your privacy and protect your devices when streaming.

The post Secure Streaming: Safety Tips to Help You Maintain Privacy Online appeared first on Tech Guide.

In today’s competitive business environment, it can be difficult to find new ways to engage customers in effective and memorable ways. The implementation of technology into modern life has given great scope for new ways to reach bigger audiences. However, often businesses that fail to evolve with the evolution of technology get left behind.

Yet, if a business evolves too quickly into new technology, it can leave some consumers behind.

Today we will be focusing on a method of customer engagement that finds the sweet spot between innovation and practicality: Barcodes. Though once a simple product identifier, barcodes have expanded to become an extremely versatile tool. Conveniently, they are also extremely easy to create. You can make a QR right now by using accessible online tools such as a QR Code Generator.

What types of barcodes exist and how can you utilise them?

There are two main types of barcodes: linear barcodes and 2D barcodes. 

Linear barcodes are commonly found on product packaging such as a supermarket item. These are called UPC barcodes and will consist of a series of parallel lines that encodes information. These barcodes provide stores with product information and inventory tracking. This is mostly useful for business operations efficiency rather than customer engagement. 

2D barcodes such as QR codes use a matrix of squares to encode information in two dimensions. This allows for the storage and transfer of more data. This can be used to direct customers to product information websites, social media accounts or even provide access to exclusive content. 

Ways to Enhance Customer Engagement with Barcodes

Barcodes can enhance customer engagement in a variety of ways. We have compiled some of the most innovative QR strategies below:

Barcodes can provide product information to customers such as reviews, usage instructions and detailed specifications for technological products. This can add credibility to your business and demonstrates transparency and accessibility. There is also the added bonus of lower staff workload, meaning employees are able to use their extra time to make customer experiences more enriching.

Another way to use barcodes is to offer promotions, discounts or loyalty programs. This is an efficient way to directly deliver value to your customers and keep them coming back for more. 

You may also use barcodes to increase consumer engagement by showing product demonstrations. By using the product demonstrations to present different uses for the product, customers can easily imagine themselves owning the products. If this is a consumable good, you may also use product demonstrations to increase the amount of usage situations, and therefore use frequency, increasing frequency of sales. 

Examples of successful barcode campaigns that have resulted in increased customer engagement and sales

Still not convinced? Here are a few examples of past brand campaigns using barcodes that have been extremely successful. They may also be useful inspiration for your own campaigns. 

PepsiCo used QR codes on its beverage packaging to launch a digital scavenger hunt. This campaign led to over 10 million scans and a significant increase in brand engagement. 

L’Oréal launched a QR code campaign by putting them on beauty product packaging to provide customers with personalised makeup tutorials. The result of this was increased product sales and customer satisfaction. 

Starbucks used QR codes on its coffee cups to direct customers to their mobile app. This led to a large increase in app downloads and customer loyalty.

Best practices for using barcodes to create seamless and engaging customer experiences

So, you have made up your mind that you want to use a QR code in your business to maximise customer engagement. How do you actually implement them for the best chance of success? 

Firstly, you want to make them clear and easy to scan. This can be achieved by placing them in prominent locations where they are easily visible to customers. Using large barcodes with clear contrast can make them easier to scan. Since their goal is to make the customer experience more seamless, putting them in frustrating places is counterintuitive to success. 

Next, you want to create a compelling call to action. As a customer, why would you want to scan this random QR code? You must clearly communicate a reason or prompt for customers to scan the QR code indicating what they should expect after scanning. This should be done clearly and concisely, or you will lose the customers attention or overload their senses. 

Make sure you don’t overdo it. You do not want to overwhelm the customer by placing unnecessary QR codes everywhere. Avoid sending customers to generic landing pages or irrelevant content. It is also important that the website you are sending them to is mobile friendly, for ease of use. Remember, customers can only take in so much information at a time, so be strategic with quantity and purpose. 

Lastly, make sure to track results. No good customer engagement strategy is complete without result analysis. Make sure to monitor the activity on your site after implementing this strategy, and see which links are most popular. This will help you identify successful QR codes and make adjustments as needed. 

Barcodes are a fantastic way to boost customer engagement and (hopefully) sales as a small business. QR codes in particular are cost effective and easy to use, saving both time and money that is vital when starting a business. 

The post Bridging the Gap: Enhancing Customer Engagement with Barcodes appeared first on Tech Guide.

Google has released its top search list for 2023 – the 25^th year of Google Search – and it revealed we were trying to make sense of events in Australia and around the world as we watched a new King crowned and cheered on the Matildas in the World Cup.

We were trying to understand the Voice referendum and make sense of the Israel and Hamas conflict while keeping track of Hollywood as Barbie and Oppenheimer dominated the global box office.

We were hunting for Taylor Swift tickets and tuning in to watch The Last of Us while trying to get on top of DIY projects

The recent Optus outage – the largest in Australian history – also figured at the top of the Google searches s people tried to find information that Optus was not providing in a timely manner.

While we went wild over the Matildas, we were also searching for how to watch the Women’s World Cup.

And we were also trying to find out more about the many celebrities who passed away this year including Matthew Perry, Tina Turner, Sinead O’Connor and Barry Humphries.

Here are the top Google searches for 2023:

News events

1. Optus outage
2. War in Israel and Gaza
3. Referendum results
4. Andrew Tate
5. Earthquake Melbourne
6. Submarine
7. Turkey earthquake
8. Chandrayaan-3
9. Russell Brand
10. NSW Election results

Aussies

1. Sam Kerr
2. Mary Fowler
3. Michael Clarke
4. Reece Walsh
5. Dan Andrews
6. Bianca Censori
7. Tim Tszyu
8. Kathleen Folbigg
9. Ellie Carpenter
10. Lidia Thorpe

Sport

1. Cricket World Cup
2. Ashes
3. Women’s World Cup
4. Jake Paul vs Tommy Fury
5. BBL
6. Champions League
7. UFC 294
8. FA Cup
9. LIV Golf
10. United Cup

Recipe(s)

1. Coronation quiche recipe
2. Grimace shake recipe
3. Coronation chicken recipe
4. CWA Anzac biscuit recipe
5. Chicken Honolulu recipe
6. Lamb stew recipe
7. Pornstar Martini recipes
8. Marry me chicken recipe
9. Chicken and leek pie recipe
10. Modak recipe

Entertainment

1. Oppenheimer
2. Barbie movie
3. Taylor Swift tickets
4. Connections
5. Hogwarts Legacy
6. The Last of Us
7. Everything Everywhere All at Once
8. Quordle
9. John Wick 4
10. Avatar

Loss

1. Matthew Perry
2. Jock Zonfrillo
3. Sinead O’Connor
4. Tina Turner
5. Cal Wilson
6. Ken Block
7. Lisa Marie
8. Barry Humphries
9. Johnny Ruffo
10. Angus Cloud

‘How to…?’

1. How to watch Women’s World Cup
2. How to lock Facebook profile
3. How to vote referendum
4. How to solve a Rubik’s Cube
5. How to get rid of my AI on Snapchat
6. How to get Snapchat AI
7. How to vote early
8. How to watch Rugby World Cup
9. How to get Taylor Swift tickets
10. How to watch The Ashes in Australia

DIY/’How to make…?’

1. How to make a paper popper
2. How to make rosemary water for hair
3. How to make kinetic sand
4. How to make slime without activator
5. DIY Valentines gift for him
6. DIY Easter basket
7. DIY ice bath
8. How to make a vision board
9. How to make an invoice
10. How to make a kite

‘Why is…?’

1. Why is Israel and Hamas at war
2. Why is Optus down
3. Why is Twitter called X
4. Why is Book Depository closing
5. Why is Gwyneth Paltrow in court
6. Why is my phone on SOS
7. Why is the Gaza Strip important
8. Why is Camilla being crowned Queen
9. Why is Sam Kerr not playing today
10. Why is Oppenheimer rated R

Meanings

1. SNAFU meaning
2. Ennui meaning
3. Guano meaning
4. Hamas meaning
5. Ardour meaning
6. Implosion meaning
7. Craven meaning
8. Credo meaning
9. Pique meaning
10. Locus meaning

The post Matildas, The Voice and the Optus outage dominate Google search results in 2023 appeared first on Tech Guide.

Are you trying to decide where to build your house you can call home? The hustle and bustle of city life beckon, promising excitement and endless opportunities. Conversely, the suburban’s quiet streets and open spaces offer tranquility and a slower pace.

So, how do you choose between the vibrant energy of city living and the peaceful bliss of suburban life? This guide will explore ten key factors that can guide you toward the perfect development for your lifestyle.

1. Location

You’re probably wondering, where do you want to wake up each day? In the city’s heart, where the pulse is alive with activity, or in a peaceful suburb where the rhythm is more relaxed? Each has its charm.

In the city, convenience is at the top. Living close to work, cultural hotspots and many dining options might be your tea. Walkability becomes a lifestyle, with everything at your fingertips, from trendy coffee shops to late-night entertainment. However, be ready for the trade-off of smaller living spaces and potentially higher costs.

Suburbs are all about space and tranquility. Picture having a backyard, maybe even a front yard. The suburbs offer room to breathe, often with larger homes and more greenery. However, you might rely more on a car for daily errands, and the commute to work could be longer.

2. Cost of Living

How much are you willing to spend to enjoy your ideal lifestyle? City life often comes with a higher price tag. Housing costs, groceries, and entertainment expenses can stretch your budget. However, the trade-off may be easier access to well-paying jobs and a vibrant cultural scene. 

The cost of living in the suburbs can be friendlier on the wallet. Housing is often more affordable, and you might spend less on daily necessities. However, if your job is city-centric, you’ll need to factor in commuting costs, potentially evening out the financial playing field.

3. Community Vibes

Beyond four walls, what kind of community do you want? Cities are melting pots of diversity, offering various cultures, events, and social opportunities. The city is your playground if you crave constant interaction and meeting new people regularly. On the flip side, the anonymity of city life may make it harder to form deep connections with your neighbors.

Suburbs often foster a strong sense of community. Friendly neighbors, local events, and a slower pace make it easier to build lasting relationships. However, you might feel secluded in the suburbs if you seek constant variety and a never-ending stream of activities.

4. Schools and Education

Are you planning for a family or thinking about future possibilities? Cities usually boast a variety of educational institutions, from top-notch schools to prestigious universities. If you’re single or a couple without kids, the city’s educational offerings might not be at the top of your list. However, if you’re planning a family, be prepared to research neighborhood schools and possibly consider private options.

Suburbs are often associated with excellent school districts, making them popular for families. Access to quality education can be a significant draw. However, if you’re not planning on having children, this might not be your deciding factor.

5. Work-Life Balance

How much time you are willing to spend commuting each day? City dwellers might enjoy a shorter commute or even the luxury of walking to work. However, the flip side is potential noise and congestion. The convenience of proximity comes with the hustle and bustle that defines city life.

Living in the suburbs might mean a longer commute, but it also means returning to a quieter haven at the end of the day. The trade-off is personal; some prefer a shorter commute, while others find solace in the distance from work.

6. Entertainment and Culture

What do you envision for your weekends? Cities offer an endless array of cultural events, theaters, museums, and trendy bars. The city has it all if you enjoy being in the thick of things and experiencing the latest entertainment and nightlife. However, the constant buzz can be overwhelming for some.

Suburbs might have a more laid-back approach to entertainment, with local events, parks, and community gatherings. It’s a different pace, emphasizing a quieter, family-friendly lifestyle. The suburbs might be your cup of tea if you prefer a more relaxed weekend vibe.

7. Green Spaces and Outdoor Living

Nature lovers, this one’s for you. How important are green spaces in your daily life? Cities offer parks and recreational areas, but the space can be limited. Rooftop gardens and balcony views might be your green escape. However, the city might not fulfill your nature-loving desires if you crave sprawling lawns and wide-open spaces.

Suburbs provide the luxury of backyard living. Picture yourself with a cup of coffee on your porch, surrounded by nature. If having easy access to parks and outdoor activities is a priority, the suburbs are calling your name.

8. Noise Levels

Are you someone who thrives in the midst of activity, or do you seek peace? Cities are alive with noise—the hum of traffic, the chatter of people, and the constant buzz of activity. If you’re energized by this ambiance, the city is your stage. However, if you value tranquility and the ability to hear the rustle of leaves, you might find the city overwhelming.

Suburbs are known for their peaceful environment. If you prefer the sound of birds singing over the honking of horns, the suburbs offer a quieter backdrop. Conversely, some might find the suburban quiet too serene and miss the urban soundtrack.

9. Cultural Diversity

How important is cultural diversity in your daily interactions? Cities are cultural melting pots, bringing together people from various backgrounds. The city is your canvas if you thrive in a diverse environment and enjoy exposure to different cultures. However, be prepared for the fast pace and the need to adapt to constant change.

Suburbs can be more homogenous, with a sense of community often built around shared values. The suburbs might be your haven if you seek stability and a more consistent environment. However, this could come at the expense of cultural variety.

10. Future Outlook

Think about your long-term goals. Where do you see yourself in the future? Cities offer a fast track for career growth, networking opportunities, and a dynamic lifestyle. If your goals involve climbing the professional ladder quickly and experiencing a vibrant urban life, the city might align with your aspirations.

Suburbs are often associated with a more settled lifestyle, perfect for raising a family or enjoying a quieter pace as you advance in your career. If you see yourself in a cozy home with a backyard, the suburbs might be your long-term sanctuary. 

Your Home Journey Begins Now!

Remember, this decision is not just about where you sleep; it’s about where you wake up every day, where you become the person you want to be. So, whether you find yourself captivated by the vibrant rhythm of the city or the soothing tranquility of the suburbs, embrace the change that comes with your chosen path.

Discover the latest trends in new developments and apartments in Australia, guiding you toward the ideal city or suburban lifestyle.

The post Choosing the Right Development: City Living vs. Suburban Bliss appeared first on Tech Guide.

More than 2.6 billion personal records have been compromised in data breaches in the last two years – and it’s only getting worse – but it does emphasise the need for end-to-end encryption in the cloud.

Apple published an independent study by Massachusetts Institute of Technology (MIT) professor Stuart Mednick which showed data breaches have tripled in the last 10 years.

In the last two years alone, more than 2.6 billion personal records have been exposed.

The way companies are addressing these threats is by employing end to end encryption.

More than 80 per cent of breaches in 2023 involved data stored in the cloud with attacks targeting cloud infrastructure doubling from 2021 to 2022.

Last year Apple launched advanced data protection for iCloud which uses end to end encryption and offers Apple’s highest level of cloud data security with the ability to further protect your important data even in the case of a data breach.

iCloud can provide protection for 14 sensitive data categories using end to end encryption for things like passwords in iCloud Keychain, health data and even protecting your notes and photos.

“Bad actors continue to pour enormous amounts of time and resources into finding more creative and effective ways to steal consumer data, and we won’t rest in our efforts to stop them,” said Craig Federighi, Apple’s senior vice president of Software Engineering.

“As threats to consumer data grow, we’ll keep finding ways to fight back on behalf of our users by adding even more powerful protections.”

The report shows a dramatic rise in data breaches since companies started digitising users personal information – and hackers are using more sophisticated methods to get around security that previously held them back.

Cyber criminals steal credentials or information that allows them to target employees or systems within the organisation.

And even when customers do the right thing to secure their sensitive data, the risk is still there from hackers if their information is stored in a readable form by the organisation they trusted with that information.

Recent examples of global data breaches included 23andMe – a genetic testing company which potentially exposed 300TB of user data in October 2023.

Global clothing brand Forever 21 was hacked in early 2023 and exposed personal and health insurance information of more than half a million current and former employees.

MGM Resorts, the global hospitality and entertainment company, was the victim of a ransomware attack in September 2023 which resulted in operational outages across its properties in the US, China and Japan.

In Australia there were two major data breaches – one against Latitude Financial and the other targeting health insurance provider Medibank.  Together this impacted more than 23 million people.

The Australian Cyber Security Centre says reports of cyber crime have increased by 23 per cent in the 2023 fiscal year alone.

Apple developed Lockdown Mode for anyone being targeted with extreme threats like mercenary spyware because of who they are or what they do.

Apple also has Advanced Data Protection for iCloud which can protect against these growing threats and keep most user data in iCloud protected even in the event of a data breach.

The number of ransomware attacks in the first three quarters of 2023 has increased by almost 70 per cent compared to the same period in 2022.

And Australia is in the top four countries being targeted for ransomware alongside the U S, the UK and Canada.

The post Data breaches expose 2.6 billion personal records and highlights the need for end-to-end encryption appeared first on Tech Guide.

Traditional work environments have changed significantly in the last few years. Flexible and collaborative workspaces are in high demand due to the growth of freelance work, remote work, and the gig economy. 

Coworking spaces are becoming a sought-after destination for professionals seeking a setting that fosters creativity, networking, and productivity. These shared workplaces are quite beneficial and can meet the various demands of both individuals and corporations.

What is Coworking Space?

Coworking spaces are shared workspaces where people from various industries, businesses, and professions collaborate in public. These areas offer a collaborative and adaptable substitute for conventional office spaces. 

In addition to standard amenities like conference rooms, kitchens, printers, and event spaces, they provide various other services like high-speed internet, chairs, desks, and common areas.

Coworking spaces are primarily designed to foster a vibrant and encouraging environment that promotes networking, cooperation, and interaction among individuals who may not be affiliated with the same company. 

They are frequently used by independent contractors, remote workers, business owners, startups, small companies, and occasionally even larger organizations needing flexible workplace options.

The Core of Coworking Spaces

Coworking spaces are collaborative offices that unite people from different industries, backgrounds, and professions in one physical location. They are very different from standard office environments since they offer open floor plans, flexible membership options, and a social environment encouraging networking and cooperation.

Benefits of Coworking Spaces

Coworking spaces have completely changed how people work by offering many advantages that meet the changing needs of professionals in a wide range of industries. The following are the seven main benefits of coworking spaces:

1. A Hub of Diversity and Networking Opportunities

The diverse community that coworking spaces foster is one of their main draws. Professionals from different fields, specializations, and backgrounds come together in these settings to exchange ideas and viewpoints. 

With so many networking options this broad ecosystem offers, people can interact, work together, and possibly develop mutually beneficial commercial partnerships. Through sharing knowledge and experiences, these exchanges frequently result in fortuitous meetings that stimulate creativity and ignite novel ideas.

2. Flexibility and Productivity Enhancement

Coworking spaces are the epitome of adaptability, allowing people to select a workspace that best suits their requirements. These areas accommodate various work styles, whether one chooses a quiet spot for concentrated work or a shared place for socialization and brainstorming sessions. 

In addition, the lack of a conventional workplace hierarchy encourages people to feel empowered and autonomous, which increases output and innovation.

3. Cost-Effectiveness and Infrastructure Benefits

A coworking space Melbourne, for instance, provides small enterprises, freelancers, and entrepreneurs an affordable option to typical office arrangements. A single membership price grants access to these venues’ services, which include meeting rooms, printing facilities, fast internet, and a variety of office supplies. 

Through resource sharing, companies can access professional infrastructure that would otherwise be prohibitively expensive while cutting down on overhead.

4. Cultivating a Sense of Community and Collaboration

Coworking spaces foster a strong community among participants because of their collaborative nature. These areas encourage social interaction, which lessens the feeling of professional isolation that remote workers sometimes feel. This is in contrast to isolated remote work setups. 

Coworking spaces host networking events, workshops, and conferences that promote friendship and teamwork. This creates a welcoming environment where people can ask for help, exchange ideas, and work together on projects.

5. Encouraging Work-Life Balance

Coworking spaces put their members’ well-being first, even if they are work-centric places. Many locations create a holistic work environment by providing wellness programs, leisure places, and common areas to reduce stress and support work-life balance. 

This focus on well-being lowers burnout and increases overall productivity, making work a more fulfilling experience.

6. Adapting to the Future of Work

Coworking spaces stay at the forefront of innovation by adapting to the ever-changing nature of the work world. These areas welcome technology innovations and include clever fixes to meet the evolving demands of the labor market. 

Coworking spaces easily support hybrid work models combining in-office and remote work. This creates the perfect environment for both distant and collaborative work.

7. Promoting Entrepreneurship and Creativity

Coworking spaces act as creative and entrepreneurial incubators. They provide a setting encouraging innovation and trial and the tools and resources needed for freelancers and entrepreneurs to succeed. 

These areas’ synergy frequently encourages creativity, encouraging people to experiment with new thoughts, work together on initiatives, and turn ideas into real business endeavors.

Challenges and Future Trends

While coworking spaces offer many advantages, acknowledging their potential drawbacks is crucial to understanding their full impact on professionals and the work environment. Several challenges accompany the benefits, including:

1. Balancing Noise Levels and Community Development

It’s not easy to control noise levels while fostering a sense of community and collaboration. Maintaining a calm workstation for concentrated work while promoting interaction simultaneously is still crucial.

2. Ensuring Equal Access to Resources

The shared resource model is the foundation of coworking spaces. However, ensuring that all members have equal access to services and facilities can be difficult. Managing resource availability and scheduling without favoritism or exclusivity takes significant thought.

3. Adapting to Remote Work Demands

Coworking spaces must change as the nature of work changes and remote work becomes more common. Ongoing issues include:

• Meeting the demands of remote workers.
• Enabling smooth cooperation between members who work on-site and off-site.
• Creating an atmosphere that supports hybrid work arrangements.

Even with these difficulties, coworking spaces have a bright future because of these developing trends:

1. Specialized Specialty Areas

Serving specialized or niche industries is a developing coworking space trend. These spaces are designed to meet the specific requirements of people working in healthcare, technology, the creative arts, and other related disciplines. They are furnished with industry-specific tools, networks, and resources.

2. Emphasis on Sustainability

Sustainability is becoming more and more of an emphasis in coworking spaces. Adopting sustainable practices, using renewable energy sources, cutting waste, and designing eco-friendly workspaces align with the world’s trend toward sustainability.

3. Technological Integration for Enhanced Experience

Coworking spaces are incorporating technological innovations to improve the entire experience. This includes cutting-edge workspace management systems, Internet of Things (IoT) apps, sophisticated connection solutions, and creative technologies for enhancing productivity, comfort, and teamwork.

The Evolutionary Essence of Coworking Spaces

Coworking spaces are a testament to the changing demands of individuals and organizations in modern work culture. In addition to offering a physical workstation, these settings promote creativity, networking, and cooperation. 

Coworking spaces, which provide affordability, flexibility, and a lively community, have evolved into essential hubs that meet the many demands of the workforce. These spaces, which are always changing and adapting, will play a crucial role in influencing how work is done in the future. This encourages professional community building, innovation, and teamwork across borders.

The post Creating Collaborative Environments: Exploring the Benefits of Coworking Spaces appeared first on Tech Guide.

Vodafone and the Commonwealth Bank have formed a new intelligence partnership to protect their customers from the growing number of SMS scams.

This pilot programme will see Vodafone and CBA sharing any SMS scam-related intelligence in almost real time.

Vodafone will be able to identify and disrupt the scammers while the Commonwealth Bank could potentially implement proactive blocks on suspected fraudulent payments.

As we head into the festive season James Roberts, general manager of group fraud at CBA, says there are even greater risks at this time of the year.

“Our latest data shows that fraudulent text and email messages are the number one scam trend impacting our customers,” Roberts says.

“This phenomenon, otherwise known as ‘phishing’, involves fraudsters tricking unsuspecting customers to click on an embedded link and share their online banking and card details, as well as personal information.

“Not only are scammers becoming increasingly sophisticated, but we tend to see an uptick in attempted and successful scams at certain times of the year, such as the festive season.

“With this heightened risk, we recommend people remain alert for potential scams, including those delivered via SMS with messages imitating major courier or postal companies.

“This pilot and timely intelligence sharing between CommBank and Vodafone allows us to proactively investigate and analyse the latest SMS scams in near real-time to ultimately help disrupt, detect and proactively block fraudulent payments.”

This partnership comes at a time when stats show text messages are the most popular way for cyber criminals to target potential victims.

This year more than $24.5 million has been lost to these types of scams already.

“Keeping Australians safe and secure is a key priority at Vodafone. It is the reason why in 2020 Vodafone set up a cross-industry fraud forum, which still meets regularly today,” says Simone Sant, General Counsel and General Manager Corporate Security at Vodafone.

“This forum brings together banks, telcos, postal services, law enforcement and

regulators to work together to combat scams.

“Working with industry leaders like Commonwealth Bank allows us to share information and resources to help protect our customers and empower thousands of Australians to hang up on scammers.”

Safety and security are the CBA’s highest priority says Mr. Roberts.

“We encourage people to remain cautious and to stop, check and reject. If you think you have been a victim of a fraud or scam, contact your bank immediately,” he says.

Vodafone has blocked more than 67.8 million SMS scams from reaching its customers in Australia, but cybercriminals are always on the lookout to find new ways scam innocent people out of their hard earned money.

As we approach Christmas Vodafone has blocked more than 17.6 million SMS scams in September and October alone – that’s a 45 per cent year on year increase.

Meanwhile CBA has invested more than $750m to protect and defend customers from cyber security threats another fraud and scams.

“By collaborating closely with Vodafone, we’re focused on helping to minimise financial harm associated with the ever-evolving threat of SMS scams.

“There is much more to do and taking a collaborative and cross-industry approach is essential,” Mr Roberts added.

The collaboration between CBA and Vodafone builds on a suite of recent announcements from CBA aimed at helping protect customers from scams, including:

– National rollout of Scam Indicator – technology which was conceived and developed in partnership with Quantium Telstra to help protect joint Telstra and CBA customers

– Partnership with Optus’ Call Stop campaign

– Extending industry-leading NameCheck technology to other organisations who process payments

– Introducing holds, declines and limits on payments to cryptocurrency exchanges

–  In-app caller verification CallerCheck technology to give customers peace of mind CBA is genuinely calling them

Tips to stay safe:

1. Stop – does a call, email or text seem off? The best thing to do is stop. Take a breath. Real organisations won’t put you under pressure to act instantly.

2. Check – ask someone you trust or contact the organisation the message claims to be from.
3. Reject – if you’re unsure, delete the email or text and block the phone number. Change your passwords.

Additional information:

– We’ll never send an email or SMS asking for banking information like a NetBank Client ID, password, or NetCode; or include a link to login directly from an email or SMS

– If you’re ever unsure whether an email, message or phone call is legitimately from CommBank, please message us in the CommBank app, or visit us in a branch so we can assist you

– If someone calls you and claims to be from CommBank, you can ask them to verify their identity in the app using Callercheck

– To be safe, always navigate directly to NetBank yourself and log on from the site you know to be legitimate, rather than using any links in communications.

–  You can report suspicious emails or texts to hoax@cba.com.au then delete them straight after. Don’t reply or engage with them.

The post Vodafone and Commonwealth Bank form intelligence partnership to combat SMS scams appeared first on Tech Guide.

Australians are paying among the highest prices in the world for home Internet plans according to a new analysis that checked the pricing of 364 Internet service providers in 85 countries.

The study conducted by Picodi, shows Australians are paying on average the third highest price in the world for a 100Mbps internet plan per month at $US61.80.

The only countries paying more Norway ($US79.40) and Iceland ($US61.10).

Other nations like the US ranked 6^th ($US50), the UK 13^th ($US46.30) and Japan 30^th ($US32.10)

It is recognised that 100Mbps is the most frequently offered speed around the world provided in 74 out of the 85 countries despite the average Internet speed worldwide sitting at 85Mbps.

The lowest prices for 100Mbps plans can be found in Romania ($US6.40 per month), Ukraine ($US6.10) and Russia ($US5.60).

But to watch movies in 4K on the streaming platforms, a viewer requires bandwidth between 15 and 50Mbps.

The next most common Internet speed offered by ISP’s around the world is 250Mbps which costs $US76.70 a month on average.

But there is some good news. Gigabit Internet has become 62 per cent cheaper in Australia over the last four years.

Gigabit speeds are now being offered in 50 per cent more countries in that time.

In Australia, the cheapest access to a 1Gbps plan is $US81.90 which is $A129 per month.

This pricing is the fourth highest in the world behind Philippines ($US105.7), Austria ($US91.7) and Norway ($US91).

Ukraine has the cheapest access to 1Gbps ($US8.20 per month) followed by Romania ($US8.20) and Russia ($US10.2).

The post Australians paying some of the highest prices in the world for home broadband appeared first on Tech Guide.

In the fast-paced digital landscape of online car sales, the road to a successful transaction can be paved with pitfalls. From inadequate vehicle presentation to overlooking market trends, sellers often find themselves navigating a complex terrain. In this in-depth exploration, we’ll delve into the intricacies of selling your car online, shedding light on common mistakes and providing extensive tips to ensure a seamless selling experience.

1. Crafting a Captivating Vehicle Presentation

Selling a car begins with the eyes, and the first impression can make or break a deal. Many sellers fall into the trap of inadequate vehicle presentation, underestimating the impact of well-lit photos and compelling descriptions. To overcome this hurdle, dedicate time to curate an engaging online listing. Invest in professional-quality photos that showcase your vehicle from every angle, both inside and out. Supplement these visuals with a detailed, honest description highlighting the car’s features and condition.

Tip: Elevate your presentation by thoroughly cleaning your car before capturing images, ensuring a visually appealing showcase.

2. Navigating the Pricing Maze: Conducting In-Depth Market Research

An often-overlooked aspect of the online selling process is the pricing strategy. Setting an unrealistic asking price can deter potential buyers and prolong the selling process. To avoid this pitfall, immerse yourself in market research. Leverage online tools and platforms to compare your car with similar models in your area, factoring in variables such as make, model, year, mileage, and overall condition. Pricing your car competitively within the market trends significantly enhances your chances of attracting interested buyers.

Tip: Regularly update your pricing based on market fluctuations to stay competitive in the online marketplace.

3. Securing Your Online Fortress: Prioritizing Security Measures

The online marketplace, while vast and accessible, is not without its risks. Ignoring security measures can expose sellers to potential scams and fraudulent activities. Safeguard your online transactions by choosing reputable platforms with secure payment options. Beware of buyers requesting unconventional payment methods, and never share personal information or conduct transactions outside the designated platform.

Tip: Familiarize yourself with the security features of the online platform you choose and report any suspicious activity promptly.

4. The Power of Honesty: Transparent Vehicle History Disclosure 

Transparency is the cornerstone of trust in any online transaction. Failing to provide a comprehensive vehicle history report or deliberately omitting crucial information can erode buyer confidence. Enhance transparency by obtaining a detailed vehicle history report and disclosing any accidents, repairs, or issues your car may have experienced.

Tip: Anticipate buyer questions by addressing potential concerns in your listing, fostering a sense of honesty and reliability.

5. The Art of Communication: Building Trust Through Effective Interaction 

Effective communication is the glue that holds a successful online sale together. Sellers often underestimate the impact of prompt, clear communication. Delayed responses, vague answers, or a lack of availability can deter potential buyers. Cultivate trust by responding to inquiries promptly, providing detailed answers, and being flexible with communication methods to accommodate prospective buyers.

Tip: Set clear expectations for communication and be proactive in addressing buyer queries to maintain a positive rapport.

In conclusion, mastering the art of selling your car online requires a holistic approach. By presenting your vehicle thoughtfully, conducting thorough market research, prioritizing online security, providing a transparent vehicle history, and maintaining effective communication, you’ll not only navigate the common pitfalls but also increase your chances of a successful online car sale. As you embark on this digital journey, remember that attention to detail and a commitment to transparency will set the stage for a seamless and rewarding selling experience.

The post Mastering the Online Car Sale: A Comprehensive Guide to Avoiding Common Pitfalls appeared first on Tech Guide.

As predicted, cyber attacks have increased, putting organisations under the spotlight and threatening their reputations. They have also affected a large part of Australia’s populace. Coming years might see a greater focus on the development of awareness and guidelines that will help to improve cyber defenses in all industries.

Organisations may face new, more insidious forms of data theft and operational disruption, as well as reputational threats.

What is cyber risk management?

Many Australian businesses–big and small treat cyber security like a one-time thing. In a perfect scenario, this would be the ideal, but it can cost you thousands, and even millions, of dollars in damages.

Cyber security management is a process which identifies and combats cyber threats that could damage your business. No business is immune to cyberattacks. Even with the latest anti virus software, and best security training, you’ll be susceptible to at least one cyberattack. Cyber security risk management can help you identify these risks. You can use it to find and fix flaws within your IT security system.

Cyber security risk management: a critical component

Cyber attacks can bring small businesses and multinational corporations to their knees. You need to have a proactive IT security strategy in place to stay on top of the increasing number of cyber threats.

To mitigate cyber risks and eliminate them before they can even reach you, it is important to implement and include risk management into your cyber security policy. This process will allow you to identify the potential threats to your IT system, your weaknesses and how best to fix them.

Smart business owners/decision makers eliminate potential problems that could hinder their success.

Current cybersecurity landscape

Cyber risks are on the rise. The latest IBM Data Breach Report revealed an alarming 83% of organizations experienced more than one data breaches during 2022. The increasing use of social media and messaging apps to stay connected and exchange information present security and privacy risks. The Australian Cyber Security Centre (ACSC) has released guidance to assist organisations and individuals with the secure usage of these platforms.

Prepare yourself for an increase in cybercrime when the economy is down.

The crime rate has historically increased during economic hardship. The anonymity of the internet and reduced risk of being caught makes it more attractive to criminals. Cybercrime convictions are also punished relatively lightly, despite an increase in cybersecurity regulations around the world.

Organisations must also prepare themselves for the increased budgetary pressures that they will face as the regulatory climate tightens. In 2024 and beyond, there will be a greater need for efficiency in managing the cyber budget.

What happens in a Cyber Security Risk Management Process?

Cyber security risk management will help you develop the best possible solutions to any IT vulnerabilities that may be detected.

Cyber security threats: How to identify them

Since the Covid-19 pandemic began, there has been an increase in cyberattacks on Australian businesses. Many have shifted to remote or hybrid work. This resulted in increased security vulnerabilities.

How can you fight a battle if you do not know who your opponent is?

By knowing your enemy, you can develop the best defensive tactics to combat it.

The first step of risk management is to identify vulnerabilities and risks. Ask your Managed Security Service Provider or IT team about their risk-management methodology, and how frequently they perform security tests and scans.

This stage of the process is designed to identify any risks that could damage your business, including those that may affect reputation, sales and deals.

Cyber security risk assessment

Assessing cyber risks follows identifying. The next step in the process of managing cyber security risks is to assess. In a cyber security risk assessment, the assets of information that are susceptible to a cyberattack are identified (such as laptops, hardware, systems and customer data). The assessment then determines the potential risks to those assets. 

Create a plan to mitigate cyber security risks

A mitigation plan’s goal is to help you determine the best course of action for reducing security risks. Create a mitigation plan that includes a set of specific instructions on what your assigned team or person should do in the event of cyber security incidents such as ransomware attacks, phishing and data leaks.

This step in the process of cyber security risk reduction is crucial because it streamlines any IT security procedures, improving recovery times, limiting impact on business, and minimising risks.

As a businessman, it is important to be informed about any security risks and update your plans for incident response.

Cyber security threats: monitoring

Monitor security risks in your company. Run threat detection scans, and simulate attacks to uncover hidden vulnerabilities. It is important to identify these cyber-threats before they reach you.

Cyber security is not a solution that can be set and forgotten. Even the most advanced security software is not immune to vulnerabilities. The only way to minimize them is by constantly monitoring Your IT team might have overlooked some vulnerabilities You may not be prepared for the latest cyber threats.

Why is cyber security risk management important?

Cyber risks are becoming more difficult to combat. The challenges of technology are evolving, and they don’t stop at digital threats.

A cyber security risk-management system will help you to be prepared for any cyber monster that may lurk on the internet. Knowing what to expect is the best way to manage cyber security risks. This is not a solution that fits all. Cyber risks come in many forms, so you need to have different plans for mitigating them. This is especially true of the more advanced and newer threats.

Cybersecurity Strategies to Minimize Risk

Organisations must regularly conduct cybersecurity assessments to minimize risk. Individuals and organisations can reduce the risk of cyber-attacks and vulnerabilities by identifying and assessing cybersecurity risks, determining likelihood and impact, and developing strategies to mitigate or protect them. This process is essential for the safety and protection of sensitive data.

Setup the access-controls that are robust, such as password policies, multi-factor authentication, and role-based control can help prevent unauthorized access. Updating software and systems regularly can also help prevent attackers from exploiting weaknesses. It is important to apply security patches and upgrades as soon as possible.

It is important to provide employees with regular security awareness training so that they can recognize and handle phishing and social engineering attacks. Implementing consistent data backups and recovery procedures will help organizations recover from cyber incidents such as ransomware while minimizing data loss.

Why Cyber Insurance?

Two out of five small businesses are reported to have experienced a cyber-attack. Even with the best security software, hackers are getting more sophisticated and will try to get around security systems.

Your business may suffer financial losses if it is the victim of a cyber-attack. This could include clients or suppliers. Losses can be significant. Cyber security cover can protect against such rising risks. It  is highly recommended for all businesses due to the increasing rate of cyber threats. Small business insurance platform, BizCover can arrange tailored cyber policy for your business.

The post Cybersecurity risks are increasing. Are you prepared? appeared first on Tech Guide.

Investing in small business management software can be a game-changer for many enterprises. This technology promises streamlined operations, increased productivity, and improved decision-making capabilities.

However, as with any significant business decision, it’s crucial to conduct a comprehensive cost vs benefit analysis before taking the plunge.

This article will delve into the potential advantages and drawbacks of implementing this software, aiming to provide a balanced perspective to aid in your decision-making process.

What is Small Business Management Software?

Small Business Management Software is a suite of integrated applications designed to assist small businesses in managing and coordinating all their critical functions.

These typically include project management, inventory management, sales and marketing, customer relationship management (CRM), human resources, and accounting.

By integrating these functions into a unified system, small businesses can automate numerous routine tasks, streamline workflows, improve data accuracy, and generate timely and insightful reports. Consequently, this can result in more efficient operations and facilitate strategic decision-making.

Cost vs Benefit Analysis of Small Business Management Software

Cost

One of the primary concerns for small businesses is the cost associated with investing in management software. The initial investment can range from a few hundred to several thousand dollars, depending on the size and complexity of your business. Additionally, there may be ongoing costs such as licensing fees, maintenance and support, and training expenses.

Moreover, implementing new software also requires an investment of time and resources for data migration, system integration, and employee training. This can be a significant disruption to daily operations and may result in a temporary decrease in productivity.

Benefits

Despite the initial cost and effort involved, small business management software offers several potential benefits that can ultimately outweigh the expenses.

Efficiency

By automating routine tasks, such as data entry and report generation, small business management software can save time and reduce the chances of human error. It also allows for better communication and collaboration among team members, leading to improved efficiency.

Data Accuracy

As data gathering and processing are done digitally, small business management software minimizes the risk of human error, ensuring accurate and reliable data. This is especially important for financial data and can save businesses from potential losses due to miscalculations or incorrect reporting.

Timely Insights

Management software provides real-time data, allowing business owners to make informed decisions quickly. This is particularly beneficial in today’s fast-paced market, where timely insights can give small businesses a competitive edge.

Scalability

Many small business management software solutions offer the option to scale up as your business grows. This allows for a more cost-effective approach to managing business operations, as you only pay for the features and resources you need.

Centralized Information

Through a centralized database, small business management software ensures that all employees have access to the most up-to-date information, eliminating data silos and promoting better communication within the company.

Effective for Healthcare Organizations

Small businesses in the healthcare industry can greatly benefit from management software with features such as patient scheduling, electronic medical records, billing and payment, and more, as long as it’s aligned with HIPAA compliance standards.

Customization

Small business management software can be tailored to suit the specific needs of your business. This allows for a more personalized and efficient approach to managing operations, as the software can be customized to fit your unique business processes.

Integration

In today’s digital age, it is essential for businesses to have various systems that work seamlessly together. Small business management software can integrate with other tools such as accounting software, CRM systems, and e-commerce platforms, creating a more streamlined and efficient workflow.

Improved Productivity

Small business management software can automate tasks such as invoicing, inventory management, and HR processes, freeing up time for employees to focus on more critical tasks. This can lead to increased productivity and better overall business performance.

Analytics

Many small business management software solutions offer advanced analytics capabilities, allowing businesses to track their performance and make data-driven decisions. This can help identify areas for improvement and optimize business processes for better results.

Mobile Access

With the rise of remote work, having access to business management software on the go is crucial. Many solutions offer mobile applications, allowing employees to manage tasks and access information from anywhere, at any time.

This can improve collaboration and productivity, especially for businesses with remote or field-based teams.

Additional Features

Depending on the specific software chosen, small business management software can offer a wide range of additional features such as project management tools, time tracking capabilities, and employee performance evaluation. These features can enhance overall business operations and help businesses stay organized.

Security

Many small business management software solutions provide secure data storage and backup options, ensuring the safety of sensitive information. This can give businesses peace of mind knowing that their important data is protected from potential cyber threats or hardware malfunctions.

Conclusion

Overall, investing in small business management software can bring numerous benefits to a company, such as increased efficiency, improved decision-making, and better organization.

With the constantly evolving business landscape, utilizing technology to streamline processes is crucial for businesses to stay competitive and achieve success.

Carefully considering the needs and goals of your business can help you choose the right software solution that will drive growth and success for your small business.

So, assess your current processes and areas for improvement, research different options, and implement a small business management software that aligns with your specific business needs. The future success of your business may depend on it.

The post Cost vs Benefit Analysis: Investing in Small Business Management Software appeared first on Tech Guide.

Ducted air conditioning is a unique kind of cooling system for a home. It uses a central heating system where the heat in the air is sent through the ducts to another location to heat up or cool the rooms. This type of air conditioning has become increasingly popular since it can be used all around a home and reach spaces that other traditional air conditioning simply don’t.

Australia has four seasons: summer, autumn, winter, and spring. As such, having ducted air conditioning to heat the room during winter nights and cool down the room during hot summer days is beneficial.

The question is: where can you find the best-ducted air conditioning in Australia? Look no further because this article discusses the best brands in the Australian market.

Daikin

The first on this list is Daikin, which is considered one of the best in the industry. It’s even Australian-made! Now you know that there’s thought and consideration of the Australian weather when their models came into development. More than this, Daikin is one of the world’s leading air conditioning manufacturers. They utilize innovative technologies that put their brands at the top of the market.

A Daikin ducted air conditioner provides exceptional heating and cooling, and you can take advantage of advanced features like energy efficiency and Wi-Fi control. Controlling your AC via Wi-Fi isn’t something you can do with traditional and outdated air conditioners, but Daikin covers this!

Furthermore, the brand uses advanced technology so that you can reduce your energy consumption. It means you can use your air conditioning for a long time, save money on energy bills, and reduce your carbon footprint.

Don’t we all hate the loud noises of old and traditional air conditioning units? Well, Daikin ducted air conditioning units have a quiet operation. This means that the units would operate quietly. Thus, you won’t be disturbed by the typical loud AC noises while trying to relax or sleep.

You can hire Stinson Air & Solar to install your Daikin ducted air conditioning since it may be challenging for you to set up your AC unit yourself, regardless of the brand. Also, this company can even repair your air conditioning once it has issues. It’s a great service to hire, and they also operate in Australia.

Mitsubishi Electric

Another excellent brand is Mitsubishi Electric’s ducted air conditioning unit. You’ll have different options for ducted air conditioning units with Mitsubishi. Plus, all of the current units are compatible with Wi-Fi control.

However, you would need to install an additional adaption to control the unit through Wi-Fi. You can purchase the adapted MAC-568IF-E Wi-Fi Controller from Mitsubishi Electric itself. It would be a worthwhile expense, especially if you forget to close your air conditioning unit after leaving the house.

Did you know using energy-efficient ducted air conditioning is an excellent choice if you have numerous rooms or large open spaces in your home? It has numerous energy-saving benefits, and Mitsubishi Electric units also operate quietly. You can experience year-end comfort, especially since you won’t have to hear a noisy unit working to keep the house cool or warm.

You should also note that Mitsubishi Electric is known and proud of its low noise levels in Australia.

Furthermore, Mitsubishi Electric has an exceptional after-sales support service that’s incredibly responsive and reliable. So, if you have any questions that the manual or the Internet can’t answer, you can always call customer service and get answers to your unit concerns. You can rest assured that the brand won’t leave you entirely alone after selling a unit.

Toshiba

If you didn’t know, Toshiba has a significant commitment to creating products that are energy efficient. It uses a wide range of user-friendly additional features, operates quietly, and has an impressive climate control panel.

Toshiba has been in the industry for over 40 years, providing some of the best-ducted air conditioning units on the market. They use a twin rotary compressor for a high energy-efficient rate and power operation.

You can enjoy all of these since Toshiba has measures to keep the noise low. Many users may say that it’s an almost invisible product in appearance and sound. They created a great product that can be effectively hidden in rooms.

Finally, due to the excellent climate control panel of Toshiba units, you can easily manage your AC unit’s cooling, heating, and timing activity. Let’s say you want your bedroom to remain calm but your common room area to feel nice and cosy. You can easily make this happen with little to no effort when you have a Toshiba unit. You just have to manage the settings.

Carrier

Are you looking for a ducted air conditioning unit that won’t break the bank? Well, Carrier is a great brand to purchase your unit from! It has the typical services of a ducted air conditioning unit. It also has high-tech climate control options and an inverter system, and you can get this at a much lower price than its counterparts.

It’s incredibly reliable since it’s also energy-efficient and has low running costs. It’s even suitable for commercial spaces, from apartments to offices.

Braemar

Most Australian homes are familiar with the Brand Braemar. It’s one of the best companies for heating and cooling in both commercial and homes. It offers versatility as it offers both split and ducted systems for AC units. You can expect that their ducted units are more popular on the market since they’re affordable and incredibly advanced. It performs optimally and provides additional features like climate control that you can experience year-round.

Braemar’s ducted AC units also have zone control. It means that you can heat or cool different rooms at different times. It’s a great way to save money on bills.

Final Thoughts

Finding the perfect air conditioning unit that suits your home depends on your cooling and heating preferences. Do you live in a tropical, humid area, or are the summer days just too much to bear? You must consider your area’s weather and how effectively a ducted air conditioning unit can cool and heat your house.

The post What’s the Best Ducted Air Conditioning in Australia?  appeared first on Tech Guide.

Electronic ticketing systems have chosen PDF as the ideal format for issuing tickets, passes, and other documentation. The high security of this format guarantees the companies that produce them that users will not be able to fake them or make any changes.

That is why if you are going to take additional personal documents with you on a trip, it is also better to save them in PDF and protect them with a password from changes.

However, if you use an iPhone or Apple Watch and store your traveling and other documents in the Apple Wallet, adding PDFs may be a challenge. Apple Wallet demands .pkpass files, and your PDF tickets may be incompatible with it. Still, it is better to use an Apple Wallet for the storage of documents because it has a high level of security and ensures that unauthorized persons will not be able to open it, even if they get their hands on your iPhone or Apple Watch. Find out how to add PDF to Apple Wallet, so that when traveling, you can be completely confident in the safety of your documents and focus on enjoying new places.

Step-by-Step Guide for Adding Travel Documents

To save PDF to Apple Wallet, you will need one of the officially supported apps compatible with it. For example, this could be the free GetPassbook app from the App Store. Download and install this application and then proceed to implement the algorithm for how to add PDF to Apple Wallet:

1. Download a PDF document or PDF ticket to your device.
2. Open the GetPassbook app and upload the required PDF.
3. The application will immediately begin converting the PDF file into a format compatible with Apple Wallet.
4. The converted file can be easily added to the Wallet by clicking on the “Add to Wallet” button.

If you are interested in how to add PDF tickets to Apple Wallet from email, then the procedure will be the same. The only difference is that first, you will need to download the PDF file from the email to your device.

Benefits of Storing Travel PDFs in Apple Wallet

• Apple Wallet provides easy access to all documents for the owner but is also reliably protected from intruders.
• You won’t have to search for your documents in different folders, since they will be stored in one wallet.
• By adding your most important PDF documents to Apple Wallet, you won’t have to collect them every time you travel. They will always be kept in one certain place.

Tips for Organizing and Managing Travel Documents

• Sometimes, while traveling, you will need to change a PDF document on the go or, for example, fill out a PDF application form. This can be done easily using the Guru PDF web application, which works on all devices, including iPhones and iPads.
• Apple Wallet offers the ability to install two-factor authentication. Take this opportunity to ensure that all your personal information is securely protected.
• Periodically clear your Apple Wallet of tickets and documents that are no longer needed. This will make it easier to use the information that is truly relevant at the moment.

Enjoying a Stress-Free Travel Experience with Apple Wallet

If a person is not organized, their journey can be full of stressful situations. They may lose credit cards, forget tickets at a hotel, or stuff necessary documents at the very bottom of their suitcase. If you use Apple Wallet, it perfectly optimizes document management due to the fact that all credit cards, tickets, passes, and other information are stored in one place. Now that you know how to add a document to Apple Wallet, you can easily transfer the function of storing your documentation to this smart app and get rid of unnecessary hassle. Spend your travel time to enjoy life, and not to rummage through all the pockets of your bag in search of the right document!

The post Adding PDF to Apple Wallet: A Traveler’s Guide for Safe PDF Document Storage appeared first on Tech Guide.

Embattled Optus CEO Kelly Bayer Rosmarin has tendered her resignation just days after a Senate inquiry into the nationwide outage that disconnected more than 10 million Australians on November 8.

“On Friday I had the opportunity to appear before the Senate to expand on the cause of the network outage and how Optus recovered and responded,” Ms Bayer Rosmarin said in a statement.

“I was also able to communicate Optus’ commitment to restore trust and continue to serve customers.

“Having now had time for some personal reflection, I have come to the decision that my resignation is in the best interest of Optus moving forward.

“It’s been an honour and privilege to lead the team at Optus and to serve our customers.

“I am proud of the team’s many achievements and grateful for the support of the Optus team, Moon, and the Group. I wish everyone and the company every success in the future.”

Ms Bayer Rosmarin was appointed Optus CEO in April 2020 and during her tenure Optus suffered two major incidents – the huge data breach in September 2022 and the recent outage of all the company’s services across Australia.

During the Senate inquiry Ms Beyer Rosmarin was asked point blank whether she would resign but she dodged the question saying that the inquiry wasn’t about her.

This was despite the fact the Australian Financial Review published a news report that she was considering stepping down on the same morning when she was due to appear before the Senate inquiry.

Singtel Group CEO Yuen Kuan Moon said: “Optus appointed Kelly at the beginning of the pandemic and we acknowledge her leadership, commitment and hard work throughout what has been a challenging period and thank her for her dedication and service to Optus.”

“Kelly has always led with integrity and had all stakeholders’ best interests at heart. We understand her decision and wish her the very best in her future endeavours.”

On Ms Bayer Rosmarin’s watch as CEO, the company was plunged into two of the biggest crises in the company’s history – a catastrophic data breach in September 2022 and this latest outage in early November which saw Optus customers cut off from landline, mobile phone and internet services.

After both incidents, Ms Beyer Rosmarin was heavily criticised for how she handled the situations and for not communicating with customers and the media in a timely manner.

Michael Venter, Optus Chief Financial Officer, has been appointed interim CEO until a global search for a new CEO is completed.

The post Optus CEO Kelly Bayer Rosmarin resigns after nationwide outage and Senate inquiry appeared first on Tech Guide.

Optus CEO Kelly Bayer Rosmarin has sidestepped questions about whether she will resign as she fronted a Senate inquiry today following last week’s catastrophic complete network outage.

A report in the Australian Financial Review said she has been considering stepping down after two major crises under her watch – the data breach in September 2022 and last week’s outage.

Ms Bayer Rosmarin came under fire on both occasions for her lack of visibility and for taking too long to come out to talk directly to Optus customers through the media.

The Optus CEO addressed the issue of her possible resignation when asked by Liberal senator Sarah Henderson during the inquiry.

“I’m sure you can appreciate that my entire focus has been on restoring the outage issue – it has not been a time to be thinking about myself,” Ms Bayer Rosmarin replied.

She was pressed on the question. “Are you intending to resign?” Senator Henderson asked.

“I thought I answered the question,” the Optus CEO responded.

“My focus is on the team, with customers, the community. The focus is not on myself.”

 Ms Bayer Rosmarin admitted in her opening statement the company’s performance after the outage was not acceptable.

The chair of the Senate inquiry, Greens senator Sarah Hanson-Young, said: “One of the biggest problems that members of the public have raised with us… that the communication with Australians in the midst of this was appalling.”

To which the Optus CEO replied: “There are always opportunities for us to do better.

“I wholeheartedly believe the team did the best that they could with the information they had at the time and the channels available.”

“Questions that we do press conferences versus one on one interviews, that our messages are a bit different in tone.

“We will be taking that feedback on board and make sure that we do better in the future.”

The Senate inquiry questioning also established a timeline with Ms Bayer Rosmarin waking on the morning of the outage to her phone not working and arriving at Optus headquarters at 7:30am ahead of a crisis meeting which took place between 7:45am and 8:30am.

She also revealed she spoke to communication minister Michelle Rowland just after 8:30am – four and a half hours after the outage began.

The inquiry also heard the outage was caused by an unsuccessful software upgrade on the Singtel Internet exchange with routers unable to cope with the new routing information and self-isolating to protect themselves from an overload.

This incident was identified as the cause of the complete network outage and required more than 100 devices to be restored and rebooted in 14 sites around the country.

In total, more than 400 engineers and field technicians we’re working on resolving the issue.

It was also revealed that by mid-morning, the incident was an internal issue rather than the result of a cyber-attack.

Optus Managing Director Lambo Kanagaratnam said the company didn’t have a plan in place to deal with an outage of this scale.

“The outage was the result of our defences, but it was not working as it should have been and is something we’ve addressed,” he told the inquiry.

Senator Hansen-Young says she was “flabbergasted” why people couldn’t simply roam to Telstra or Vodafone during the outage.

Ms Bayer Rosmarin patiently explained that Optus and other networks wouldn’t have the capacity to cater for that many customers simultaneously.

“So there are a lot of considerations if we go down this path about investment capacity, and how that all works to make sure that you don’t inadvertently, if one goes down, bring down another network,” the Optus CEO said.

We also found put Optus had paid out $36,000 in compensation after receiving more than 8,500 claims which were after $430,000 in compensation.

Ms Bayer Rosmarin said they were looking at the claims on a case by case basis.

But the Optus CEO also pointed out outage are an “inherent risk” with a telecommunications network whether it’s hardware or software issues or a result of human error.

“We understand there are calls by some for Optus to go further, including providing compensation for consequential impacts for business customers,” Optus said in a submission.

“However, there is no precedent for compensation being paid by telecommunications providers to all business customers who suffer a loss of business as a result of an outage of the kind that occurred on November 8, either here or overseas.”

The Optus submission also went on to say: “On the question of extending financial compensation for consequential losses, we understand that this would create a new precedent that would extend far beyond Optus and apply to all other telecommunications providers, as well as other providers of essential services, critical infrastructure and public services.

“This makes it a much broader policy question for government that would have far-reaching implications across many sectors of the economy and the cost of these services for Australian consumers.”

The post Optus CEO Kelly Bayer Rosmarin sidesteps resignation question after fronting Senate inquiry appeared first on Tech Guide.

When individuals face compensation challenges in Australia, seeking professional legal assistance becomes paramount. Leading compensation lawyers in Australia claims can be complex and overwhelming, involving intricate legal processes and negotiations.

This article delves into the importance of legal experts in navigating compensation challenges successfully.

The Expertise of Compensation Lawyers

Possessing specialised knowledge and expertise in various domains of compensation law, Australian compensation lawyers exhibit proficiency in areas such as personal injury claims, workers’ compensation, medical negligence, and more. This profound expertise equips them to offer clients extensive guidance and representation throughout the entirety of legal proceedings. With a deep understanding of the complexities inherent to these areas of law, they stand as invaluable allies, ensuring that clients receive the comprehensive support necessary to navigate the intricacies of their compensation claims effectively. In essence, their mastery of these legal domains positions them as trusted advocates capable of securing favourable outcomes for their clients.

Understanding the Legal Landscape

One of the primary roles of leading compensation lawyers in Australia is to help clients understand the legal landscape surrounding their claims comprehensively. This includes explaining the relevant laws, regulations, and precedents that apply to their specific situation. By gaining a clear understanding of the legal framework, clients can make informed decisions, set realistic expectations, and navigate the intricate path of their compensation claims more effectively. The lawyer’s expertise in elucidating the complexities of the legal system ensures that clients are well-prepared and equipped with the knowledge necessary to make strategic choices throughout the course of their cases.

Assessment of Compensation Claims

Before proceeding with a compensation claim, lawyers embark on a meticulous examination of the case, leaving no stone unturned. This comprehensive assessment involves a rigorous evaluation of the claim’s merits, meticulously sifting through evidence and documentation to fortify its foundation. Through this exacting process, legal experts bolster the claim’s prospects for success, enhancing its viability in the legal arena. By diligently collecting and scrutinising relevant information, lawyers adeptly position their clients to navigate the complex web of compensation challenges, instilling confidence that justice will be served and equitable compensation attained. This methodical approach is a cornerstone of effective legal representation in such matters.

Negotiation and Mediation

Skilled negotiators, compensation lawyers employ productive discussions to foster favourable settlements, often circumventing protracted court battles. Diligently committed to securing optimal outcomes, these legal experts employ alternative dispute resolution methods, such as mediation, to advance their clients’ interests effectively. In such instances, the client’s case benefits from a swifter and less adversarial resolution, minimising stress and expenses. The adept negotiation skills of compensation lawyers not only facilitate timely settlements but also reflect their unwavering dedication to achieving the most advantageous results for those they represent.

Litigation as a Last Resort

While negotiations and mediation are preferred, compensation lawyers are prepared to take cases to court when necessary. Litigation becomes a last resort when all other avenues for resolution have been exhausted. In such instances, lawyers use their courtroom expertise to advocate for their clients’ rights and interests.

Contingency Fee Arrangements

Many compensation lawyers in Australia offer their services on a contingency fee basis. This means that clients do not need to pay upfront legal fees. Instead, lawyers are compensated from the final settlement or judgement amount, making legal representation more accessible to those in need.

Staying Up-to-Date with Legal Changes

The field of compensation law is not static; it evolves with changes in legislation and court decisions. Legal experts stay abreast of these developments, ensuring that they are well-equipped to adapt and provide the most relevant advice to their clients. This commitment to ongoing education is crucial in maintaining the highest standards of legal practice.

The Emotional Support Role

In addition to their legal expertise, compensation lawyers often play a vital role in providing emotional support to their clients. Going through a compensation claim can be emotionally taxing, especially when dealing with injuries or financial hardships. Lawyers offer reassurance and guidance, helping clients navigate the emotional challenges that may arise during the process.

Client-Centric Approach

Successful compensation lawyers prioritise their clients’ needs and interests above all else. They build solid attorney-client relationships based on trust and open communication. This client-centric approach ensures that clients feel heard and valued throughout their legal journey.

Conclusion

Compensation challenges can be overwhelming, but with the guidance of legal experts, individuals in Australia can navigate these obstacles with confidence. From understanding the legal landscape to providing emotional support and expert representation, compensation lawyers play a pivotal role in securing the best possible outcomes for their clients. When facing compensation challenges, enlisting the services of these professionals can make all the difference in achieving justice and fair compensation.

The post Navigating Compensation Challenges with Legal Experts   appeared first on Tech Guide.

In today’s digital age, information technology (IT) is the backbone of modern businesses. From managing day-to-day operations to fostering growth and innovation, IT service management plays a pivotal role in ensuring a company’s success.

Comprehensive IT services go beyond the traditional break-fix model and encompass a wide range of solutions to support and enhance business operations. In this article, we will delve into what constitutes comprehensive IT services for modern businesses and why they are essential.

1. Managed IT Services:

Managed IT services form the foundation of comprehensive IT support for modern businesses. This model involves outsourcing the management of your IT infrastructure to a specialized provider. They proactively monitor and maintain your network, servers, workstations, and other IT assets, ensuring optimal performance and security. Managed IT services help businesses reduce downtime, increase efficiency, and stay ahead of potential problems.

2. Cybersecurity Solutions:

In an era where cyber threats are constantly evolving and becoming more sophisticated, comprehensive IT services must include robust cybersecurity measures. This includes firewalls, antivirus software, intrusion detection systems, and regular security assessments. Cybersecurity experts work to protect sensitive data and keep businesses safe from ransomware, phishing attacks, and other security breaches.

3. Cloud Services:

Cloud computing has transformed the way businesses operate. Comprehensive IT services often involve cloud solutions to improve flexibility, scalability, and cost-effectiveness. Cloud services encompass cloud storage, backup, and application hosting, allowing businesses to access data and applications from anywhere with an internet connection.

4. IT Consulting:

A crucial component of comprehensive IT services is IT consulting. Experienced IT consultants provide strategic guidance to help businesses align their technology with their overall objectives. They assist in planning for future growth, optimizing existing infrastructure, and implementing new technologies to drive efficiency and competitiveness.

5. Help Desk Support:

A responsive helpdesk is indispensable for modern businesses. It ensures that employees can quickly resolve IT issues and continue their work without significant disruptions. Help desk support includes providing technical assistance via phone, email, or chat and addressing a wide range of IT problems, from hardware and software issues to connectivity problems.

6. Data Backup and Recovery:

Data is one of the most valuable assets for businesses. Comprehensive IT services encompass robust data backup and recovery solutions to safeguard critical information. Regular backups and disaster recovery plans ensure that businesses can quickly recover from data loss due to hardware failures, accidents, or cyberattacks.

7. Networking Services:

Networking is the backbone of modern IT infrastructure. Comprehensive IT services include the design, implementation, and management of networks to ensure seamless connectivity and optimal performance. This includes local area networks (LANs), wide area networks (WANs), and wireless networks.

8. Software Development and Integration:

Custom software solutions tailored to a business’s specific needs can be a game-changer. Comprehensive IT services often include software development and integration to enhance business processes and operations. Whether it’s developing a unique application or integrating existing software to work cohesively, this service can boost efficiency and competitiveness.

9. Mobile Device Management (MDM):

With the increasing use of mobile devices in the workplace, mobile device management has become crucial for businesses. MDM services help in the management and security of mobile devices, ensuring that company data is protected, and employees can work securely on their smartphones and tablets.

10. Technology Procurement:

Choosing the right hardware and software is essential for businesses. Comprehensive IT services often include technology procurement, where experts assist in selecting the most suitable IT solutions, negotiating contracts, and ensuring that the technology aligns with the business’s goals.

Comprehensive IT services for modern businesses encompass a wide range of solutions to ensure that a company’s IT infrastructure is secure, efficient, and aligned with its strategic objectives. From managed IT services and cybersecurity to cloud solutions, data backup, and networking services, businesses must invest in a holistic approach to IT to stay competitive in today’s fast-paced digital landscape. IT consultants play a vital role in providing strategic guidance, while help desk support ensures that employees can work with minimal disruptions. With the right IT support in place, businesses can leverage technology to drive growth, innovation, and success in the modern era.

The post What Constitutes Comprehensive IT Services for Contemporary Businesses? appeared first on Tech Guide.

The global oil market is a complex web of buyers, sellers, brokers, and intermediaries, all vying for the best prices and execution strategies. Optimal execution in oil trading is crucial, not just for profitability but also for maintaining a competitive edge in this high-stakes environment.

The journey of an order, from initiation to completion, is facilitated by order routing—a process that has evolved dramatically over the years.

Oil trading is becoming more common amongst traders across the globe. Platforms like petro-momentum.com have made it to ebay to get started and trade using automated trading options.

The Importance of Optimal Execution in Oil Trading

Optimal execution ensures that traders minimize costs, reduce market impact, and maximize returns. In the volatile world of oil trading, a fraction of a second or a slight misstep can result in significant financial losses.

Brief Overview of Order Routing

Order routing is the process by which buy and sell orders are sent to the market for execution. It determines the path, timing, and strategy used to ensure orders are completed efficiently.

Challenges Faced by Oil Traders

Oil traders grapple with geopolitical events, technological challenges, regulatory changes, and market volatility. These dynamics necessitate advanced order routing techniques to ensure optimal execution.

Basics of Order Routing in Commodity Markets

The Concept of Order Routing

At its core, order routing involves deciding where, when, and how to place a trade. In commodity markets, this means choosing among various exchanges, deciding on the timing, and leveraging strategies to minimize costs.

Traditional Order Routing Techniques in Commodities

Historically, commodity trading was executed manually, with brokers relying on their expertise and networks. However, with the advent of electronic trading, orders are now routed through sophisticated systems to find the best execution venues.

The Unique Characteristics of the Oil Market

Unlike other commodities, oil has a global demand, is influenced by geopolitical events, and has various grades and delivery points. These factors make its trading environment particularly intricate.

Advanced Order Routing Algorithms

Algorithmic Trading and its Rise in Commodity Markets

Algorithmic trading involves using mathematical models and automated systems to execute trades. Its rise in commodity markets is driven by the need for speed, accuracy, and efficiency.

Specific Algorithms Tailored for Oil Trading

Oil trading algorithms consider factors like market liquidity, volatility, and historical data. Techniques such as Volume Weighted Average Price (VWAP) or Time Weighted Average Price (TWAP) are often tailored to fit the oil market’s nuances.

Benefits and Challenges of Algorithmic Order Routing

While algorithms offer speed and reduce human errors, they also come with challenges. Misconfigured algorithms can cause “flash crashes,” and over-reliance can lead to a lack of human oversight.

Impact of Geopolitical Events on Order Routing

Historical Events that have Disrupted Oil Markets

Events like the 1973 oil embargo or the recent tensions in the Middle East have caused significant disruptions. These events impact prices, liquidity, and overall market sentiment.

Adapting Order Routing Techniques during Volatile Periods

During geopolitical crises, traders must adapt their routing techniques. This might involve reducing algorithmic trading, increasing human oversight, or diversifying execution venues.

Predictive Models for Geopolitical Events

Some firms are now leveraging artificial intelligence to predict geopolitical events and their potential impact on the oil market, allowing them to adjust their strategies proactively.

Technology and Infrastructure

Role of Technology in Enhancing Order Routing

Technology, especially in the form of high-frequency trading systems, has revolutionized order routing, ensuring faster and more efficient trade executions.

Importance of Latency in Trade Execution

Latency—the delay before a transfer of data begins—can significantly impact trade execution. Reducing latency can lead to better prices and improved trading outcomes.

The Role of Co-location and Direct Market Access

Co-location, where a trader’s systems are placed close to an exchange’s systems, reduces latency. Similarly, direct market access allows traders to directly place orders on the exchange, bypassing brokers.

Regulatory Landscape and its Implications

Key Regulations Affecting Oil Trading Globally

Regulations, such as the Dodd-Frank Act in the U.S., aim to bring transparency and reduce systemic risks in the oil trading sector.

Implications of Regulations on Order Routing Techniques

Regulations can impact the algorithms used, the transparency required, and the overall strategies deployed by traders.

Staying Compliant while Optimizing for Best Execution

Traders must strike a balance between adhering to regulations while also optimizing their strategies for best execution.

Future Trends in Order Routing for Oil Trading

The Growing Role of Artificial Intelligence and Machine Learning

AI and ML are set to further revolutionize order routing by predicting market movements, optimizing algorithms in real-time, and enhancing overall trading strategies.

Impact of Environmental Concerns and the Move towards Greener Fuels

As the world shifts towards greener fuels, the oil market’s dynamics might change, necessitating new order routing techniques and strategies.

Potential Disruptions and Innovations on the Horizon

Blockchain, decentralized finance (DeFi), and other emerging technologies might play a role in shaping the future of oil trading and order routing.

Conclusion

Order routing in oil trading fuses technology, strategy, and adaptability. As the market undergoes continuous evolution, traders are compelled to remain proactive and informed. In such a demanding arena, achieving optimal execution is paramount, underpinned by sophisticated order routing methodologies.

The post Advanced Order Routing Techniques for Optimal Execution on Oil Trading appeared first on Tech Guide.

It’s taken 36 hours, but Optus has finally issued an explanation for what caused Australia’s biggest outage that cut off more than 10 million customers across the country.

Optus released a statement at 4.57pm which included an apology from Optus CEO Kelly Bayer Rosmarin and news that post-paid consumer and small business customers will have access to 200GB of extra data from Monday November 13 until the end of the year.

Eligible pre-paid customers will also be given unlimited data on weekends until the end of 2023.

So this means there will no monetary compensation for the thousands of small businesses that couldn’t process payments during the outage and collectively lost millions of dollars around the country.

“We’re deeply sorry for yesterday’s outage. We know how important connectivity is to all our customers, and that we let you down,” Ms Bayer Rosmarin said in a statement.

“We truly appreciate our customers’ patience and understanding as we worked to restore our operations yesterday.

“We know that there is nothing we can do to make up for yesterday and what customers want most is for our network to work all the time – which is our number one priority – but we also want to acknowledge their patience and loyalty by giving them additional data to help during the holidays, when so many people consume more data with friends and family.”

And what caused the outage?

The Optus statement says: “In common with major global telecommunication networks, the Optus network is designed with multiple layers of fall back and redundancy.

“At the heart of this is a modern intelligent router network developed with the world’s leading vendors.

“Despite this, a network event yesterday triggered a cascading failure which resulted in the shutdown of services to our customers.

“Our engineers are investigating thoroughly, and we will learn from this outage and continue to improve.

“We welcome, and intend to cooperate fully with, the Government investigations.”

Tech Guide, after hearing from several sources, revealed this data routing issue yesterday afternoon – 24 hours before Optus released this still vague official explanation.

Optus had been heavily criticised for not revealing the cause of the outage yesterday.

The company has also been copping flack for Kelly Bayer Rosmarin’s failure to front the media and communicate with its customers more than six hours after the outage began.

In the wake of last year’s data breach and yesterday’s catastrophic outage – it seems the thing Optus is really good at is saying sorry.

The company is also very appreciative – it has said many times how much it appreciates our patience.

Unfortunately a large chunk of their customers has run out of that patience and have defected to other networks.

Yesterday at the height of the outage there were lines down the street outside Telstra and Vodafone stores.

Vodafone had even sent a press release yesterday pointing out how fast it would be switch to the telco and transferring accounts using an eSIM which would take minutes.

Kogan Mobile reported a 400 per cent increase in eSIM activations than a regular day as Optus customers were switching.

Kogan Mobile even added a cheeky offer of 60 per cent off the price of the plan for the first month.

The post After 36 hours Optus finally explains the cause of the outage – but we called it yesterday appeared first on Tech Guide.

More than 10 million Australians have been cut off after a nationwide outage of the Optus mobile and broadband network that brought customers and businesses across the country to a standstill.

At the time of writing, the network has been offline for more 8 hours after the outage began around 3am.

Optus has made limited generic statements about the fact there is an outage but has told us little else.

It is likely to be the largest outage ever with customers being affected in every major capitol city – Sydney, Melbourne, Brisbane, Adelaide and Perth – across mobile and broadband.

Optus has also indicated that the issue is a “deep fault” and that it is not the result of a cyber breach.

By 5pm the Optus network was slowly coming back on line – but Optus has yet to make a formal announcement or release any statement.

According to our sources, it was caused by a routing issue with a data centre located in Sydney not being able to cope with the data load and bringing the whole network down. But, again, Optus has yet to confirm this.

Optus released this statement at 5.33pm:

• Optus sincerely apologises to customers for today’s outage.
• We know that customers rely on our services, which is why the whole team at Optus has been working hard to fix this.
• Services have now been restored, and customers should now be able to be back online.
• We again thank customers for their patience.

This latest drama follows the massive Optus data breach in September 2022 which resulted in millions of customers information leaked and the company’s reputation severely tarnished.

The effects of today’s outage widespread with customers unable to connect over the mobile networks or use their Internet services.

But the biggest impact is being felt by businesses who can’t use payment terminals to accept credit card or smartphone tap payments.

Tech Guide has heard of issues with passengers checking into their flights online with Qantas.

The Commonwealth Bank has also been affected with customers unable to receive netcodes to authorise payments.

But the bank’s ATMs, the CommBank app, Netbank and CommBiz and CommBank-connected merchant terminals have been unaffected

The Optus outages even affected EV charging stations and in particular the EVIE network of charges which connect drivers to their platform to make payment via the Optus network.

Federal Communications Minister Michelle Rowland said she appreciates the frustration is not only in terms of inconvenience but, in some cases, it is economic frustration.

“It is vital for Optus to be transparent and timely in the updates that it is giving to its customers about the nature of the fault, its impacts and its possible rectification,” Ms Rowland said.

“It is essential that we have that timeliness and that transparency to give consumers confidence in what is a vital part of our infrastructure and services in this country – that is access to telecommunications, mobile broadband as well as fixed line services.

“So what we do know is that this is a deep fault that has occurred deep within the network.

“It has wide ramifications across mobile fixed and broadband services for Optus customers.”

NBN says it’s business as usual for them: “At the wholesale level the NBN network is performing normally and as we would expect. However, Optus NBN customers may be experiencing difficulties with connecting to the NBN as a result of the Optus outage,” the NBN statement said.

Tech Guide has been contacted by numerous readers who ae saying they’ve had enough of Optus and asking for recommendations for other networks.

The post Optus network outage may be Australia’s biggest ever – what may have caused the issue appeared first on Tech Guide.